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Posted
2 hours ago, jules007 said:

another item arrived, shame the new reels have not even shipped yet, a little disappointed with Gerrys of morcame on the reels so this is 12lb that seems to break at about 18lb

Hydrotuff.JPG

Don't forget it's Bank Holiday season; the weird series of time between Christmas and New Year with Christmas being on Wednesday and two holidays there, so it may be carriers are not yet up to date.

 

Posted
17 minutes ago, salokcinnodrog said:

Don't forget it's Bank Holiday season; the weird series of time between Christmas and New Year with Christmas being on Wednesday and two holidays there, so it may be carriers are not yet up to date.

 

Yeah and no big rush for them but i did order 21.12 and still not sent out

Posted
On 30/12/2024 at 21:00, framey said:

As hard to believe as it sounds 

it is actually only 3 or 4 working days since you ordered them.

So the reels still not shipped Gerrys list them as "in stock" but after making enquiries seems they will ship out sometime in January so clearly not in stock, wont be using this shop again as we have a different idea of what in stock means 

Posted
1 hour ago, jules007 said:

So the reels still not shipped Gerrys list them as "in stock" but after making enquiries seems they will ship out sometime in January so clearly not in stock, wont be using this shop again as we have a different idea of what in stock means 

See if in stock any where else and ask for a refund.

Posted
27 minutes ago, framey said:

See if in stock any where else and ask for a refund.

Very tempted but looks like it will cost another £20 or so, as i have a pair of old tatty reels that work i just as well wait it out for them to arrive, its not exactly prime fishing time with weather as it is so just gonna have to be patient

Posted

A not so good update on the reels from Gerry`s still not shipped and now website has changed to "out of stock" and they are not replying to my emails so its time for a paypal dispute claim now i need to find a different pair of reels

Posted (edited)
1 hour ago, jules007 said:

A not so good update on the reels from Gerry`s still not shipped and now website has changed to "out of stock" and they are not replying to my emails so its time for a paypal dispute claim now i need to find a different pair of reels

Use the power of the web 

put a post on their Facebook page and ask for them to contact you regarding a refund lol

that seems to work a lot..

 

personally,I wouldn’t have used Gerry’s for coarse fishing tackle tbh and it wouldn’t matter how much cheaper they are than any others simply because they are known more for sea angling.

never had a problem when buying sea tackle from them.

Edited by framey
Posted
42 minutes ago, framey said:

Realise that doesn’t help out in this situation but deffo try the Facebook post route as well as PayPal dispute.

I will ring them tomorrow and get to bottom of it if no decent answer i will just ask for refund this will be faster than paypal dispute

Posted

Yup 

they have no choice as you could then just bring up the distance selling regulation of the same consumer rights act 2015

if you say those words it shows you know the law lol.

but 

they must deliver within 30 days that’s the part they could kick back on 

the actual rule is listed below 

 

https://www.gov.uk/online-and-distance-selling-for-businesses/online-selling

 

 

hope this is off use 

 

 

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