Up until recently I had used their predecessors (Regal Z) and am now on the slightly "better" Daiwa Emcast models (very similar reel, just a few more bearings).
I have never had a problem with any Daiwa reel, and in fact passed the Regals on to my daughters boyfriend who is just starting out and he is absolutely delighted with them.
They must be at least 4 or 5 years old and still look and feel like new, and perform as smoothly as the day I bought them having received no maintenance whatsoever.
I have owned Shimano reels in the past, but I just prefer the way that the baitrunner switch works on Daiwa reels (flick up for off rather than down).
When I lift into a run, I prefer to manually flick the switch off rather than start reeling in to switch it off, and the upward flick just seems more "natural" and easier to do than having to flick the switch towards me.
I hope that makes sense? A lot of what I say doesn't but I do know what I meant in this particular instance lol!
Buy with confidence