ouchthathurt Posted January 25 Report Posted January 25 So this morning, I went down to christen my new Fox Horizon X3s rods at the local pond, first cast with the new toy and… not what you want with a new rod!! quick call to Poingdestres to explain the situation, and after taking my name and order details, tell me they will call me back as soon as possible. 10mins later and true to their word, they call me to let me know that having found my order number and details, a new tip section is already being packed and posted and should be with me mid week. for after sales service, I can’t fault them, excellent service! as for the rods, I own 10 fox rods (well 9 and a 1/2 right now!) 3 fox warriors, 4 fox torque and these 3(ish) horizons, so I reckon I was just unlucky with a dodgy blank this time round commonly, salokcinnodrog, yonny and 1 other 4 Quote
jules007 Posted January 25 Report Posted January 25 nice to hear of decent after sales commonly 1 Quote
kevtaylor Posted Wednesday at 12:48 Report Posted Wednesday at 12:48 That's decent service, I got a new tip for my tacklebox rod - they're a great company too. 👍 Quote
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