Marcus C Posted January 8 Report Posted January 8 Be careful with Bank tackle. Twice now I've bought items and have not received them. Bank tackle tell me it's the responsibility of Royal mail and Royal mail are saying it's the responsibility of Bank tackle. Either way it's happened twice, I'm out of pocket and I don't trust either company. Quote
framey Posted January 8 Report Posted January 8 Royal Mail are correct your contract is with bank tackle as you purchased goods from them Bank tackles’s contract is with Royal Mail as they employed them to deliver your goods. bank tackle need to chase Royal Mail for you whether the goods are worth a pound or a thousand pound that doesn’t matter. that is the law under the consumer rights act 2015. A big IF IF you had paid by a credit card and you had spent 100£ or more you could ge the money back under a section 75. IF you paid by debit card you could ask you bank for a charge back. IF you paid by PayPal you could open a claim and try your luck. 90 days I think the limit is… crusian and yonny 2 Quote
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