Corus bait still trading??

[elmoputney]

5 hours ago, ianfrog said:

Still unable to get through to NGT by phone or email.

Trying to get a reason to go down that way and knock on the door.

(Or maybe trading standards might concentrate their minds on communicating with people that have paid them for things).

Cheers

Ian

Why do you want to complain about the line? 

[ianfrog]

To answer both questions at the same time.

@framey Yes purchased directly from them, I believe shipped direct ex factory.

@elmoputney When I buy bulk spools of line I normally expect it to have 2 ends not 4.

Funnily enough this happened once with Berkeley who instantly refunded me and despatched a replacement which I took to be great service.

When I tried to bring attention to this latest problem I first went to the contact us section of the website and the way the page behaved when I hit send just felt as if nothing had happened so after 5 days without any response or acknowledgement  I emailed direct from my email and again after a week still no response, Last attempts via phone with full mailbox constant response has soured my opinion with the company.

Cheers

Ian

 

[framey]

4 hours ago, ianfrog said:

To answer both questions at the same time.

@framey Yes purchased directly from them, I believe shipped direct ex factory.

 

 

Ok slightly different way to play it then

go to your bank and ask them to do a charge back to your card 

give them the reason and they may well refund you and take it up with NGT afterwards.

or let them have it on their instaxfacebook page….