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Showing content with the highest reputation on 31/01/17 in all areas

  1. ianfrog

    New bivvy?

    Hi Jamie Sorry for delay ! I use the Aqua M and bought it after I had worn out my second Trakker Armo. Apart from a hole in the front panel caused by a rat trying to get to my bait I cant fault the actual bivvy. One of the tension elastics in the lowest support pole has snapped and when I contacted Aqua they said they were temporarily out of stock but I could have one when they were in again. I confess I havent been back to them yet as so far it has caused me little inconvieniance. Great carry bag loads of options how to use it, maybe a tad heavy, definately a barrow job and not one to carry miles! Not cheap but overall I like it and would probably replace with the same if I had to. Cheers Ian
    1 point
  2. Just sent the distributor a message asking where i stand if the shop i bought them from cant get a replacement. I quoted the consumer rights act etc We'll see what i get back Sent from my LG-H955 using Tapatalk
    1 point
  3. My next move would be, take all three rods to the shop, explain the situation on the one rod, if/when they say it's discontinued and cannot replace it you simply say "well I bought them as a set of three and as you cannot replace it they all need refunding/replacing for the equivalent/ comparative model. If they decide to make things awkward I normally say "not a problem,thank you for your time . My next port of call is trading standards and social media" it's surprising how quickly some companies change their tune at that point Sent from my iPhone using Tapatalk
    1 point
  4. Little bit of consumer knowledge for ya mate, you bought them as a set and therefore send them back as a set and get a refund on all three of them......or as they are discontinued they should replace with the equivalent/newer model. Sent from my iPhone using Tapatalk
    1 point
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